> ## Documentation Index
> Fetch the complete documentation index at: https://docs.autocalls.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# List Conversations

> List all conversations for the authenticated user with filtering and cursor pagination

This endpoint returns a cursor-paginated list of conversations belonging to the authenticated user's assistants. Use this to display conversation history, filter by type, or integrate with your CRM.

<Note>
  This endpoint uses cursor-based pagination for better performance with large datasets. Use `next_cursor` and `prev_cursor` to navigate between pages.
</Note>

### Query Parameters

<ParamField query="type" type="string" optional>
  Filter conversations by type. Possible values: `test`, `widget`, `whatsapp`, `api`
</ParamField>

<ParamField query="assistant_id" type="integer" optional>
  Filter conversations by assistant ID (must belong to the authenticated user)
</ParamField>

<ParamField query="customer_phone" type="string" optional>
  Filter conversations by customer phone number (exact match). Useful for finding all conversations with a specific customer.
</ParamField>

<ParamField query="whatsapp_sender_phone" type="string" optional>
  Filter conversations by WhatsApp sender phone number (exact match). Useful for finding all conversations from a specific WhatsApp business number.
</ParamField>

<ParamField query="external_identifier" type="string" optional>
  Filter conversations by external identifier. Useful for finding conversations linked to your external system records.
</ParamField>

<ParamField query="per_page" type="integer" optional>
  Number of conversations per page (1-100, default: 15)
</ParamField>

<ParamField query="cursor" type="string" optional>
  Cursor for pagination. Use `next_cursor` or `prev_cursor` from a previous response.
</ParamField>

### Response Fields

<ResponseField name="data" type="array">
  <Expandable title="properties">
    <ResponseField name="id" type="string">
      The unique UUID identifier of the conversation
    </ResponseField>

    <ResponseField name="assistant_id" type="string">
      The UUID of the assistant handling this conversation
    </ResponseField>

    <ResponseField name="assistant_name" type="string">
      The name of the assistant handling this conversation
    </ResponseField>

    <ResponseField name="type" type="string">
      The conversation type: `test`, `widget`, `whatsapp`, or `api`
    </ResponseField>

    <ResponseField name="variables" type="object">
      Custom variables associated with the conversation (key-value pairs)
    </ResponseField>

    <ResponseField name="external_identifier" type="string">
      Your external system's identifier for this conversation. Only present for `api` type conversations that have an external identifier set.
    </ResponseField>

    <ResponseField name="message_count" type="integer">
      Total number of messages in the conversation
    </ResponseField>

    <ResponseField name="total_cost" type="number">
      The total cost of the conversation in USD
    </ResponseField>

    <ResponseField name="ai_enabled" type="boolean">
      Whether AI responses are enabled for this conversation
    </ResponseField>

    <ResponseField name="created_at" type="string">
      The date and time when the conversation was created
    </ResponseField>

    <ResponseField name="updated_at" type="string">
      The date and time when the conversation was last updated
    </ResponseField>

    <ResponseField name="whatsapp_sender" type="object">
      The WhatsApp business sender information. Only present for `whatsapp` type conversations.

      <Expandable title="whatsapp_sender properties">
        <ResponseField name="name" type="string">
          The WhatsApp sender's display name (business name)
        </ResponseField>

        <ResponseField name="phone" type="string">
          The WhatsApp sender's phone number
        </ResponseField>
      </Expandable>
    </ResponseField>

    <ResponseField name="customer" type="object">
      The customer information. Only present for `whatsapp` type conversations.

      <Expandable title="customer properties">
        <ResponseField name="name" type="string">
          The customer's name (if available)
        </ResponseField>

        <ResponseField name="phone" type="string">
          The customer's phone number
        </ResponseField>
      </Expandable>
    </ResponseField>
  </Expandable>
</ResponseField>

<ResponseField name="next_cursor" type="string">
  Cursor to fetch the next page of results. Pass this as the `cursor` parameter in your next request. `null` if there are no more results.
</ResponseField>

<ResponseField name="prev_cursor" type="string">
  Cursor to fetch the previous page of results. `null` if this is the first page.
</ResponseField>

<ResponseField name="per_page" type="integer">
  Number of items per page
</ResponseField>

<RequestExample>
  ```bash cURL theme={null}
  curl -X GET "https://app.autocalls.ai/api/user/conversations?type=whatsapp&per_page=10" \
    -H "Authorization: Bearer YOUR_API_KEY"
  ```

  ```bash Filter by customer phone theme={null}
  curl -X GET "https://app.autocalls.ai/api/user/conversations?customer_phone=+14155559876" \
    -H "Authorization: Bearer YOUR_API_KEY"
  ```

  ```bash Filter by WhatsApp sender theme={null}
  curl -X GET "https://app.autocalls.ai/api/user/conversations?whatsapp_sender_phone=+14155551234" \
    -H "Authorization: Bearer YOUR_API_KEY"
  ```

  ```javascript JavaScript theme={null}
  const response = await fetch(
    'https://app.autocalls.ai/api/user/conversations?type=whatsapp&per_page=10',
    {
      headers: {
        'Authorization': 'Bearer YOUR_API_KEY'
      }
    }
  );

  const data = await response.json();

  // Fetch next page using cursor
  if (data.next_cursor) {
    const nextPage = await fetch(
      `https://app.autocalls.ai/api/user/conversations?cursor=${data.next_cursor}`,
      { headers: { 'Authorization': 'Bearer YOUR_API_KEY' } }
    );
  }
  ```

  ```python Python theme={null}
  import requests

  response = requests.get(
      'https://app.autocalls.ai/api/user/conversations',
      headers={'Authorization': 'Bearer YOUR_API_KEY'},
      params={
          'type': 'whatsapp',
          'per_page': 10
      }
  )

  data = response.json()

  # Fetch next page using cursor
  if data.get('next_cursor'):
      next_response = requests.get(
          'https://app.autocalls.ai/api/user/conversations',
          headers={'Authorization': 'Bearer YOUR_API_KEY'},
          params={'cursor': data['next_cursor']}
      )
  ```
</RequestExample>

<ResponseExample>
  ```json 200 Response theme={null}
  {
    "data": [
      {
        "id": "7c9e6679-7425-40de-944b-e07fc1f90ae7",
        "assistant_id": "a1b2c3d4-5678-90ab-cdef-1234567890ab",
        "assistant_name": "Support Assistant",
        "type": "widget",
        "variables": {
          "user_name": "Jane Smith",
          "plan": "premium"
        },
        "message_count": 12,
        "total_cost": 0.0045,
        "ai_enabled": true,
        "created_at": "2025-01-25 14:30:00",
        "updated_at": "2025-01-25 14:45:22"
      },
      {
        "id": "8d0f7780-8536-51ef-055c-f18fd2g01bf8",
        "assistant_id": "a1b2c3d4-5678-90ab-cdef-1234567890ab",
        "assistant_name": "Support Assistant",
        "type": "whatsapp",
        "variables": null,
        "message_count": 8,
        "total_cost": 0.0032,
        "ai_enabled": true,
        "created_at": "2025-01-25 10:15:00",
        "updated_at": "2025-01-25 10:28:45",
        "whatsapp_sender": {
          "name": "Acme Corp Support",
          "phone": "+14155551234"
        },
        "customer": {
          "name": "John Doe",
          "phone": "+14155559876"
        }
      },
      {
        "id": "9e1g8891-9647-62fg-166d-g29ge3h12cg9",
        "assistant_id": "a1b2c3d4-5678-90ab-cdef-1234567890ab",
        "assistant_name": "Support Assistant",
        "type": "api",
        "variables": {
          "lead_id": "12345",
          "source": "website"
        },
        "external_identifier": "crm-lead-12345",
        "message_count": 5,
        "total_cost": 0.0021,
        "ai_enabled": true,
        "created_at": "2025-01-25 09:00:00",
        "updated_at": "2025-01-25 09:15:30"
      }
    ],
    "path": "https://app.autocalls.ai/api/user/conversations",
    "per_page": 15,
    "next_cursor": "eyJpZCI6MTAwLCJfcG9pbnRzVG9OZXh0SXRlbXMiOnRydWV9",
    "prev_cursor": null
  }
  ```
</ResponseExample>

## Conversation Types

| Type       | Description                                                      |
| ---------- | ---------------------------------------------------------------- |
| `test`     | Internal test conversations from the assistant testing interface |
| `widget`   | Conversations from the web chat widget                           |
| `whatsapp` | WhatsApp Business conversations                                  |
| `api`      | Conversations created via the API                                |

## Filter Parameters

All filter parameters use indexed columns for efficient querying:

| Parameter               | Description                     | Use Case                                               |
| ----------------------- | ------------------------------- | ------------------------------------------------------ |
| `type`                  | Filter by conversation type     | Get only WhatsApp or widget conversations              |
| `assistant_id`          | Filter by specific assistant    | View conversations for a single assistant              |
| `customer_phone`        | Filter by customer phone number | Find all conversations with a specific customer        |
| `whatsapp_sender_phone` | Filter by WhatsApp sender phone | Find all conversations from a specific business number |
| `external_identifier`   | Filter by your external ID      | Link conversations to your CRM records                 |

## WhatsApp Conversation Details

For WhatsApp conversations, the response includes additional fields:

* **whatsapp\_sender**: The business WhatsApp number that handled the conversation (your WhatsApp sender's name and phone)
* **customer**: The customer who initiated or received the conversation (their name and phone number)

These fields are only present for `whatsapp` type conversations and help you identify the parties involved when integrating with your CRM or support systems.

## API Conversation Details

For API-created conversations, you can set an `external_identifier` when creating the conversation. This identifier is returned in the response and can be used to:

* Link conversations to your CRM leads or contacts
* Track conversations across your internal systems
* Filter conversations by your external reference

## Use Cases

* **Analytics Dashboard**: Display conversation metrics and trends
* **CRM Integration**: Sync conversation data with your customer database using `external_identifier`
* **Customer Lookup**: Find all conversations with a specific customer using `customer_phone`
* **Quality Monitoring**: Review conversation volumes by type and assistant
* **Billing Review**: Track conversation costs across your organization